ExtremeCloud IQ Companion13.3.1 - App Store

The ExtremeCloud IQ Companion app provides onboarding and monitoring of networking devices from your smartphone. The app was designed to securely support both IT administrators and installers.

You can use this app to quickly onboard, monitor and troubleshoot access points, switches and routers. ExtremeCloud IQ Companion app supports the following features:

. Launch ExtremeCloud IQ Companion app with proper admin or installer roles
. Onboard Access Point (AP), Switches and Routers by scanning the device barcode or QR code. Or manually enter the serial number of the networking device
. Assign device to location and floorplans
. Assign device network configuration policy and device templates
. Verify cloud connection and status of the device
. Ability to remove, add or update a device
. Ability to change “Persona” across our Universal Hardware portfolio
. Remotely reboot a device
. Locate an AP by flashing the LED light
. Securely troubleshoot an AP using CLI commands (Pilot subscription required)

Version History Bug fix: Resolved a display issue on iOS 26 where the app UI appeared scaled up on certain iPhone models. The app now displays correctly on all supported devices. 13.3.1 Sep 19 Added Anchor AP Cloud support for iOS and non-RTT devices.
Improved loader behaviour for empty lists and enhanced route-back handling.
Resolved issues with log downloads.
Improved certificate handling for better reliability. 13.3.0 Sep 18 - Enabled Local Controller login
- AFC Anchor AP setting capability in controller (Anchor AP setup feature requires IQC version 10.19.01 or higher)
- Bug fixes 13.1 May 19 - Added Client radio band information
- Added Autofill service
- Deprecated Copilot feature
- Bug fixes 13.0 09/15/2025 -Security Update Release- SSL certificate renewal
-Minor bug fixes 12.2 09/11/2024 Support for internal application authentication method changes and bug fixes. 12.1 08/23/2024 Allow Switch Lite configuration. - User can unbox and configure using Switch BLE.
Monitor role support.
WiFi AR enhancements
Bug fixes and UI improvements. 12.0 06/06/2024 -Fix for app crash on iOS version 16.x and 15.x
-Bug fixes 11.1 01/12/2024 - Improved Co-pilot functionalities by introducing Connectivity experience
- Improved the Alerts section
- Revamped the Login page for a more appealing and user-friendly look.
-Introduced an empty state to enhance the overall user experience.
- Optimized app performance for smoother operation.
- Addressed various bugs to ensure a more stable and reliable application 11.0 01/03/2024 -Certificate updates
-Bug fixes and performance improvements 10.2 09/05/2023 CoPilot and Alerts are temporarily unavailable while we improve your experience
Bug fixes and performance improvements 10.1 08/26/2023 • Improved barcode/QRCode scanning experience
• Improved Switch update actions
• Improvement on Floor plan functionality
• Sorting capability on device list
• Added Switch actions
• Improved performance & Bugfixes 10.0 07/07/2023 - Placing AP on the map. Map must be already available in XIQ
- Replace Access Point. New AP is onboarded and partially configured
- Installation Report
- New Login page
- Increased inactivity logoff to 15 min
- Alerts improvements
- Bugs and performance fixes 9.0 05/03/2023 Bug fixes and typeface updates 8.1 04/06/2023 • Alerts and Events .
• Onboarding of Locally Managed (WiNG ) APs .
• Change of Location for devices post Onboarding .
• Indicators for Config deviation and Device level config .
• Login Screen Enhancements .
• Reintroduction of Circular Menu .
• Deprecation of Connect user support .
• Performance Improvement and Bug Fixes 8.0 01/14/2023 Bugfixes 7.1 10/27/2022 1. CLI Presets(Max 10 presets per platform)
2. WiFi Efficiency and Adverse Traffic Patterns Co-Pilot anomalies
3. Filter by Location option in Device and Clients page
4. “Bounce” wired client
5. Refresh action change from button to screen pull-down
6. New looks and functionality
7. Floating menu button replaced with static menu
8. Facial recognition – auto activated
9. Responsive display to support 5'' screen devices 7.0 10/08/2022 New Features :-
• Home screen
• Clients screen
• Co-Pilot PoE Stability anomaly detection
• Co-Pilot DFS Recurrence anomaly detection
• Troubleshooting Support Flash LED on EXOS and SR switches
• Troubleshooting Ping tool
• Troubleshooting VLAN Probe tool
Enhanced Customer experience and bug fixes. 6.0 06/14/2022 • Visibility into wired interfaces
• Support CLI for EXOSdevices
• Cycle wired interface
• Edit image name during onboarding process
• Edit device name during onboard
• Visibility into 3 radios (on supported platforms)
• Assign / change device template (all platforms)
• New floating / expanding menu button
• Co-Pilot
o WiFi Capacity anomalies
o Port efficiency anomalies
• Enhanced look and feel 5.0 03/08/2022 • Ability to change “Persona” across our Universal Hardware portfolio
• Device Topology view
• Visibility into IQAgent ver
• De-Auth wireless client
• Access Point wireless interfaces state and statistics
o # Connected clients
o WiFi Channel utilization
o WiFi Health
o SNR Score
o Per Radio Statistics
# SSIDs
# Clients
#Surrounding clients
Channel Utilization

Channel
Load Balancing
Band Steering
RX/TX Statistics
• Support for upcoming wired platforms 4.0 12/09/2021 o Onboard and commission wired devices (Switches/Stacks and Routers)
o Gain visibility to Device360:
o Device overview
o Events
o Alarms
o Clients
o Ability to upload up-to 5 images and 1 video per device
o New workflow when scanning a device that was onboarded prior
o Bug fixes iOS App 3.0 09/01/2021 - Biometric authentication using Face ID / Fingerprints
- Dark mode support
- Ability to edit device hostname
- Minor bug fixes 2.0 05/20/2021 * Minor Bug Fixes
* Support for QR code scan
* Support for AP302W 1.1.0 02/19/2021 1.0 01/21/2021